We are looking for a IT Support Specialist for a company in Oskarshamn. Start ASAP, 10-month limited contract to begin with.

In this role, you are the main point of contact for the production units, coordinating daily support, leading the team, and ensuring that IT services operate reliably. You work proactively with production, engineering, and IT to improve processes and ways of working.

Key Responsibilities:

-Act as the primary contact person for stakeholders within the production value streams

-Lead, coordinate, and support the daily work of the support team

-Ensure stable operation of production‑critical IT systems

-Translate production operators’ needs into clear requirements for IT technicians

-Describe project needs and plan/organise required IT and operational capacity

-Support the production unit with cost balancing and financial follow‑ups

-Follow up support statistics, KPIs, and data to drive improvements

-Act as contact person during incidents causing production stoppage

-Participate in and support local improvement initiatives and IT‑related projects

-Work closely with production, engineering, and IT leadership to optimise processes

Requirements:

-Experience from IT support, IT operations, or similar technical environment

-Understanding of production processes, preferably from a manufacturing setting

-Strong coordination and communication skills

-Ability to translate business/user needs into technical requirements

-Background in IT, Business Analytics, or similar technical/business field

-Previous experience in leadership, team coordination, or stakeholder management

-Experience supporting production-critical environments

-Structured, analytical, and comfortable working with data and KPIs

-Confident user of IT tools and systems

We believe you are someone who:

-Enjoys combining leadership with hands‑on technical and operational work

-Communicates clearly and builds strong relationships with both users and IT colleagues

-Takes initiative, prioritises effectively, and acts calmly during production incidents

-Works independently and drives improvements proactively

This role requires fluency in Swedish and English, both written and spoken.

This is a full-time consultant position in Oskarshamn through Incluso. Start ASAP, 10-month limited contract to begin with, with possibility of extension after that. This role is 100% onsite in Oskarshamn.

Please submit your CV as soon as possible since we will review the applications on an on-going basis.

For more information about this role, please contact Marianne Nilsson  recruiter at Incluso.