We are looking for a Parts Order Manager for a company in Eskilstuna. Start is March 16th, 5 months contract to start with. This role is 100% onsite in Eskilstuna.

In this role you will be a part of a great team of eleven colleagues with high team spirit that is passionate about creating customer value, finding new ways of working and making success together. The team has a shared belief in the advantages of a diverse and creative workplace that brings out the best in everyone and. Flexibility and work life balance is highly valued, and in return all team members contribute with commitment to make this happen. In the role as Parts Order Manager you will add value by providing support to Dealers and help the business run smoother.

What will you be doing?

As Parts Order Manager you are a key interface for dealers. You will be the go-to person when it comes to parts order and logistics questions. Your support and ability to solve these challenges for the dealers will be an import driver of the business. Your responsibilities will be to support the Region Europe and International Dealers with their daily parts order and logistic questions. You will manage the order processes and systems needed. You will also drive backorder recovery activities.

Furthermore, you will:

- Secure and develop the cross-functional cooperation and processes throughout the whole supply chain.

- Support Region EU/Int Market Areas in supply/logistic issues.

- Secure Dealer competence in order handling process and order systems and perform Dealer training.

- Actively support continuous improvement activities within the organization as well as the Dealers.

Who are you?

To succeed in this position, you are a person who dares to come up with new ideas and take own initiatives to make your ideas come true. You like to take on new challenges, you are a team player with a positive mind-set, and you are a curious person. You feel comfortable with managing many parallel activities under time pressure and take pride in solving problems for our customers. You have a strong orientation towards customer service and feel comfortable working in a complex IT system environment.

We believe continuous improvement is in your nature; you value quality, allow yourself to be inspired and have a “can do” attitude. You are a believer in collaboration and interaction between teams and roles. We also believe you are a doer, have a high drive without prestige and an excellent solution finder with a pragmatic approach.

Practical knowledge and experience required for this role is typically obtained through education and work experience. The right candidate for this role typically requires 1-3 years relevant experience.

Required knowledge and experiences for the position:

- Fluent in English, written and spoken

- Fluent in Swedish, written and spoken

- Excellent skills in written text, in both english and swedish.

- 1-3 years of relevant work experience in similar role.

- University degree or other relevant Technical degree, e.g. within engineering.

- Curious and driven mindset.

Other meritorious experience:

- Logistics experience, preferable from aftermarket business

- Knowledge in building system support tools (MS 365 tools, Power BI, Co Pilot etc).

- Experience building networks in a multi- cultural environment

- Experience from international customer support is an asset

- Additional languages are an advantage

- Driving license B

- Interest or knowledge in automation and digitalization & AI.

This is a full-time consultant position in Eskilstuna through Incluso. Start is March 16th, 5 months limited contract to begin with, with possibility of extension after that. This role is 100% onsite in Eskilstuna. 

Please submit your CV as soon as possible since we will review the applications on an on-going basis.

For more information about this role, please contact Marianne Nilsson, recruiter at Incluso.