We are now looking for a Senior Functional Specialist within Microsoft Dynamics 365 FnO for a global company in Malmö. Start ASAP, 3 months contract to start with, possibility of extension after that.

Job Description:

Do you want to help shape the digital future of our customer engagement Products?

We are seeking a motivated and skilled Senior Functional Specialist to enhance our After Sales Support product offering. This role is crucial in ensuring that our ERP integrates with various dependent systems, including POS, E-commerce, ERP, and Sign-Up Portal. By doing so, you will play an integral part in elevating customer engagement and driving business success for our retailers globally.

Our vision is to create a better everyday life for the many people, and this mission influences everything we do worldwide. In this role, you will be part of Retail Operation Solution and Support (ROSS), the unit responsible for developing, delivering, and managing the digital offering for our retailers globally.

About You…

You are a proactive, skilled and Senior Functional Specialist in FnO, with a passion for delivering reliable and high-performance solution. You bring hands-on experience within FnO modules having deep experience in Dynamics 365 F&O Retail & Commerce module.

As an Senior Functional Specialist in FnO, You Will…

• Design and configure: Dynamics 365 Supply Chain modules essentially Sales & Marketing, Customer Returns, Retail and commerce process flow knowledge. Additional knowledge and experience in Product information, Inventory, logistics, warehouse, procurement is advantage
• FnO modules: Deep experience in Dynamics 365 F&O Retail & Commerce module consultant (setting up channels, stores, payments, pricing etc.)
• Configure D365: Order Management, Return order management is essential and good to have knowledge in Case management, Item Management, Inventory, Master Planning, Warehousing, Procurement, Vendor Management.
• Documentation: Writing design documents for any customizations and reports for D365. Create and maintain clear and comprehensive technical documentation such as API and integration specifications, development guidelines, system architecture diagrams, error handling, security compliance
• Quality Assurance: Build and embed quality assurance in everything we do to ensure we deliver a good quality product that meets customers’ requirements and expectations.
• Collaboration: Team spirit mindset as an effective collaboration to support to Product team colleagues to contribute to a successful delivery. Work closely CROSS Teams, as Product Owners, Technical Leads, Developers, and System Architects to align integration efforts with the overall product strategy and customer engagement goals, contributing to a positive and fun team culture.

Qualifications:

Education: A bachelor's degree in computer science, information technology, business administration.

Experience:

• Proven experience in Dynamics 365 F&O Retail & Commerce module
• Strong knowledge of payment systems, pricing models, and retail channel configurations.
• Experience in end-to-end Dynamics 365 F&O module implementation
• Experience working in large enterprises

Skills:

• Strong problem-solving abilities and attention to detail
• Excellent communication skills, with the ability to work collaboratively in a team environment.
• Strong analytical skills with the ability to drive insights

This role requires fluency in English.

This is a full-time consultant position through Incluso in Malmö. Start is ASAP, 3 months limited contract to begin with, possibility of extension after that. This role is 100% onsite in Malmö.

Please submit your CV as soon as possible since we will review the applications on an on-going basis.

For more information about this role, please contact Marianne Nilsson, recruiter at Incluso.